Help for KettleLedger
Support content covers current mobile app workflows, KettleLedger Pro purchase and restore help, and data/privacy requests.
App setup
Install the app, create your local training setup, and configure units, timer cues, and default training preferences.
Pro purchase / restore
Use the app settings screen to restore purchases or confirm Pro entitlement.
Workout builder help
Create templates with single-exercise or multi-exercise blocks and choose the timing mode that matches the session.
WOD help
Browse KettleLedger Originals for free. Pro is required to start, favourite, or pin Originals WODs.
Heart-rate strap help
Pair a standard Bluetooth LE Heart Rate Service strap and review live BPM, zones, and HR analytics after training.
Garmin setup
Sign in to KettleLedger Cloud first, then open Settings, choose the Unofficial Garmin Connect integration, and connect. Your Garmin password and MFA code are used only for authentication and are not retained.
Garmin login or MFA
Check the email and password directly with Garmin, enter the current verification code before the challenge expires, and restart sign-in after an expired challenge. Repeated failures trigger a security cooldown.
Garmin rate limits or outage
If Garmin or the connector reports a cooldown, wait for the shown retry period instead of repeatedly reconnecting. Temporary Garmin outages and private-endpoint changes can delay synchronization.
No Garmin activities found
Use Sync now, wait for synchronization to complete, and confirm the source activity is explicitly a Garmin strength-training activity within the selected date. Other activity types are intentionally excluded.
Garmin duplicates and edits
KettleLedger deduplicates by Garmin activity ID and timing. Choose the candidate when several workouts overlap. A later Garmin edit can refresh Garmin-sourced metrics but never overwrites your KettleLedger sets, reps, weights, or notes.
Garmin reconnect or delete
Use reconnect when the stored Garmin session expires. Disconnect removes the server-side Garmin token and stops sync; imported workouts remain. Contact support to include connector data in a full account-deletion request.
Strava upload help
Generate Strava-ready FIT files from completed workouts through the secure website-backed OAuth flow.
Cloud sync help
Register or sign in from the app, sync workouts, templates, and Bell Locker records, then review them in the website portal.
Published content help
Admin-published WODs, templates, programs, and articles can sync into the app when published and app-syncable.
CSV/report export help
Export CSV data or generate shareable Markdown, simple PDF, and PNG reports from app history.
Data/privacy requests
Request export or deletion help for website account data and cloud-backed records.
Contact support
Use the support email until a production contact form is connected.